Amazon workspaces directory unavailable registration#
Amazon workspaces directory unavailable code#
Amazon workspaces directory unavailable password#

Rename the username attribute in your domain using valid characters. Back up files from the user volume to an external location, such as WorkDocs or Amazon FSx.ģ.

If your WorkSpaces username attribute contains characters that aren't valid, follow these steps:ġ. See Understand username restrictions for AWS applications to confirm that your username attribute uses only valid characters. Username attribute character restrictions exist for Amazon Web Services (AWS) applications, including WorkSpaces. Verify that the username attribute doesn't contain characters that aren't valid Back up files from the user volume to an external location, such as Amazon WorkDocs or Amazon FSx. The WorkSpace user's data doesn't persist and is destroyed.ġ. Warning: Deleting a WorkSpace is a permanent action. If you must rename a user, follow these steps: If you changed the sAMAccountName, you can change it back. Authentication fails if the username attribute in WorkSpaces and Active Directory don’t match. WorkSpaces doesn’t support modifications to the username attribute of an Active Directory user. If you use Simple AD or AWS Directory Service for Microsoft Active Directory, then choose Forgot Password? from the WorkSpaces client to reset the password.Ĭonfirm that the user object's sAMAccountName attribute wasn't modified

Amazon workspaces directory unavailable password#

Run the following command to confirm that the user’s password isn’t expired, replacing username with your value: net user username /domainĤ. Clear the User must change password on next logon check box.ģ. Make sure that Kerberos pre-authentication is turned on.Ģ. Verify that the user's Active Directory user object meets the prerequisitesġ. Note: If you can't use RDP/SSH in WorkSpaces due to security or compliance reasons, then try to log in to any domain-joined Amazon Elastic Compute Cloud (Amazon EC2) instance using your WorkSpace user credentials for validation. Proceed to troubleshoot the observed error in the RDP/SSH session of the WorkSpace according to the error that you received. Another issue with an Active Directory user account.A broken trust relationship with Active Directory.When you receive an Authentication Failed error, you can see whether the error is caused by: Connect to the WorkSpace using a Remote Desktop Protocol (RDP) client or connect to the WorkSpace using SSH.Ģ.

Amazon workspaces directory unavailable registration#

Choose the arrow next to the WorkSpace ID to show the WorkSpace details, and then note the Registration Code.Ĭheck if the error is due to incorrect credentials or due to an error in WorkSpacesġ.

Amazon workspaces directory unavailable code#

Note: To find the registration code from the console, open the WorkSpaces console to see a list of WorkSpaces in the selected AWS Region.

Confirm that the registration code matches the value associated with the WorkSpace in the WorkSpaces console or welcome email. Note: If you have multiple registration codes, close the pop-up window, and then choose Change Registration Code.Ģ. From the log-in window, choose Settings, Manage Login Information. To troubleshoot this error, follow these steps:Ĭonfirm that the directory registration code in the WorkSpaces client matches the value associated with the WorkSpaceġ. Authentication Failed errors that occur when the correct credentials are used are typically related to a configuration issue in Active Directory.